Creating a will is a crucial step in planning your estate. With the rise of online wills, many Australians are choosing digital platforms for convenience and cost-effectiveness. However, poorly drafted online wills can lead to serious legal consequences. Understanding the risks, limitations, and potential outcomes is essential to protect your estate and beneficiaries under Australian law.


What Is an Online (Digital) Will?

An online will, also referred to as a digital will, is a legal document created through an online platform rather than via a solicitor. These platforms typically guide users through:

  • Personal details
  • Assets and liabilities
  • Beneficiaries and their entitlements
  • Executors and guardians
  • Special instructions or bequests

Once completed, the will must generally be printed, signed, and witnessed by two eligible witnesses to comply with Australian legal requirements.


How Online Wills Work in Australia

Creating an online will involves several steps:

  1. Completing an Online Questionnaire: Users provide details about their estate, beneficiaries, and executors.
  2. Generating the Will Document: The platform creates a personalised legal document.
  3. Signing and Witnessing: The testator signs in front of two eligible witnesses who are not beneficiaries.
  4. Storing the Will Safely: Keep the will in a secure location and inform your executor.

Following these steps carefully ensures the will’s legal validity.


Legal Validity of Digital Wills Under Australian Law

Online wills are recognised in Australia if they meet formal legal requirements:

  • Must be in writing
  • Signed by the testator
  • Witnessed by two eligible witnesses simultaneously
  • Witnesses cannot be beneficiaries or their spouses

Failure to comply with these requirements can result in the will being contested or invalidated, potentially causing serious legal complications.


Risks and Limitations of Poorly Written Online Wills

Poorly drafted online wills carry several risks:

  • Ambiguities: Vague or unclear instructions can lead to disputes among beneficiaries.
  • Omissions: Failing to include important assets or individuals can result in unintended consequences.
  • Improper Execution: Incorrect signing or witnessing may render the will invalid.
  • Inadequate Legal Protection: Generic online templates may not address complex situations like trusts, blended families, or business interests.

Such issues may lead to lengthy probate processes, legal challenges, or court intervention.


Online Wills

Differences Between Online Wills and Lawyer-Drafted Wills

While online wills are convenient, lawyer-drafted wills provide:

  • Tailored legal advice for complex estates
  • Clear and precise clauses to prevent disputes
  • Guidance on guardianship, trusts, and business succession
  • Compliance with state-specific succession laws

For estates with complex assets or potential family conflicts, professional drafting reduces the likelihood of costly mistakes.


Who Should and Shouldn’t Use Online Wills

Suitable for:

  • Individuals with simple estates
  • Clear, uncontested beneficiary arrangements
  • Limited assets and no trusts or business interests

Not suitable for:

  • Blended families or complicated family structures
  • High-value or complex estates
  • Business owners or individuals with international property
  • Estates requiring specialised legal clauses or trusts

Understanding your estate’s complexity is essential before relying on an online will.


Common Legal Mistakes in Online Wills

  • Failing to sign or witness correctly
  • Using unclear or generic clauses
  • Not revoking previous wills
  • Appointing the wrong executor or guardian
  • Not updating the will after major life changes

These mistakes can result in probate disputes, unintended asset distribution, and financial or emotional stress for beneficiaries.


Practical Example

Consider Sarah, who created an online will for her simple estate. She properly signed and witnessed the document, ensuring her wishes were legally enforceable. Conversely, Tom, with a blended family and business interests, used an online will without legal guidance. Ambiguous instructions and missing clauses caused legal disputes among his heirs, illustrating the consequences of poor drafting.


Final Thoughts and Disclaimer

Online wills can be effective for straightforward estates, but poorly written digital wills pose serious risks. Understanding the limitations, following proper execution steps, and seeking legal guidance when necessary is essential to protect your family and ensure your estate is administered according to your wishes.

This article provides general information only and does not constitute legal advice. Consult a qualified Australian estate planning professional for personalised guidance.

FAQs

Can a poorly written online will be contested in court?

Yes. Ambiguities, omissions, or improper execution can lead to legal challenges. Courts may invalidate all or part of the will, causing delays and disputes among beneficiaries.

What common mistakes make online wills risky?

Mistakes include incorrect signing or witnessing, vague clauses, not revoking previous wills, and failing to appoint suitable executors or guardians, which can create probate complications.

Are online wills legally valid in Australia?

Yes, if they are signed, witnessed correctly, and comply with Australian law. Proper execution ensures enforceability and reduces the risk of disputes.

When should I consult a lawyer instead of using an online will?

Seek legal advice for complex estates, blended families, trusts, businesses, high-value assets, or situations with potential family disputes to ensure clarity and legal compliance.

How can I avoid issues with an online will?

Ensure correct signing and witnessing, use clear language, include all assets and beneficiaries, revoke previous wills, and update the will after significant life changes.